Alexandra Iacovetti

Major: BBA MIS
Graduation: May 2017

Student

MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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IT Support & Solutions Consultant Intern

January 2016 – Present

My responsibilities include:

  • Monitoring data added to the EBC’s scheduling tool and database
  • Generating daily, weekly, and quarterly reports
  • Normalizing inconsistent data, adding missing data, and resolving data inconsistencies
  • Updating informational and training documents and publishing them to SAP intranet
  • Refreshing digital signage displays in the EBC lobby and main lobby
  • Providing general IT assistance to teammates and EBC visitors
  • Experimenting with EBC process improvements; identifying problems and creating solutions
  • Organizing and prioritizing tasks and deadlines; successfully achieving objectives
  • Collaborating with an exceptional team and assisting teammates whenever needed
  • Coordinating with other SAP departments and vendors

 

Customer Events Coordinator, Intern

May 2015 – December 2015

My responsibilities included:

  • Coordinating hospitality logistics for SAP’s customers
  • Supporting internal Account Executives, Managing Partners, and other sales personnel hosting clientele at SAP’s North American headquarters
  • Organizing and prioritizing tasks and deadlines; successfully achieving objectives
  • Managing customer experience preparations, including but not limited to: catering services, content collection and printing, transportation, lodging, and private event reservations
  • Communicating with sales groups; completing end-to-end support services
  • Utilizing a cloud-based scheduling system
  • Experimenting with EBC process improvements; identifying problems and considered solutions
  • Collaborating with an exceptional team and assisted teammates whenever needed

Professional Achievements

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