Allison Stauffer

Major: BBA MIS
Graduation: January 2021

Student

MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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Dosie Dough Café, Lititz, PA, January 2012 – present     

Shift Manager, Barista, Supply Ordering, Food Handler, Customer Service                        

  • Managed the store two days per week
  • Trained new employees for store procedures and everyday expectations
  • Ordered supplies weekly for store and recorded weekly inventory
  • Posted daily on Instagram, Facebook, Twitter, and Spotify accounts for the store
  • Addressed customer complaints and formed solutions
  • Prepared made-to-order breakfast/lunch sandwiches and specialty espresso drinks for customers
  • Handled money, opened and closed the register

While I was employed part-time at Dosie Dough café, I was able to receive many skills that I took with me to other jobs. For example, I was able to manage the store twice a week, order supplies, and train new employees. I also ran the store’s Instagram, Facebook, Twitter, and Spotify accounts; this consisted of posting daily on all accounts which resulted in gaining over 600 followers over a 5-month period. This experience especially increased my knowledge on the impact of social media and advertising. These skills were able to transfer to the other jobs I had at various coffee shops because of the similar procedures that were followed there.

Penn State Berks Cyber Café, Reading, PA, August 2016 – May 2017

Barista, Cashier, Food Handler, Customer Service                                                   

  • Prepared specialty, made-to-order espresso drinks that require Starbucks specialized training on espresso machine
  • Prepared sandwiches and pastries
  • Handled money, closed register
  • Assisted in training a new manager

Lancaster County Coffee Roasters, Central Market Location, Lancaster, PA, May 2018- August 2018

Barista, Cashier                                                            

  • Prepared specialty, made-to-order espresso drinks on an espresso machine
  • Handled money, opening and closing the register

Saxbys, Philadelphia, PA, August 2018 – present

Barista, Host, Customer Service                                                   

  • Handled money, opening and closing the register
  • Take orders for specialty espresso drinks
  • Prepared specialty drinks on a Modbar espresso machine that require Saxbys specialized training


Professional Achievements

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