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IT Intern

Temple MIS, Part-time major-specific
internship

Chung Han Tu (915255837)

April 9th, 2018

 

Job Title: IT Intern

Name of the organization: Union League

Job Date: Feb 15th, 2018-May 31, 2018

 

 

Information about the organization:

Union League is a #1 City club in Philadelphia, founded in 1862 by Abraham Lincoln. Currently, the League has more than four thousand members and five hundred employees. I am currently working at the IT Department as an IT intern.

Job Functions:

My job functions include working with the team regarding the IT architecture of the company. For instance, managing the health status of each server, APC, switches, and devices across the entire facilities. Moreover, reporting back to the team if there’s a malfunction on each device or over allocation on CPU utilization, memory utilization, and the disk free space.

Examples of Project:

Regarding my responsibilities, I am also responsible for the data analytics project in the company, by teaching the executives the value of our new data analytics software, and how to utilize the application regarding coming up with business strategy. The Business Intelligence project. The project includes the following:

  • Utilize the BI software in order to analyze specific information requested by the different department
  • Teaching the executive how to use the BI software
  • Managing the project, making sure the project is on time, budget, and scope.
  • Prepare documentation regarding the project.
  • Decrease the learning curve from the executives on how to use the software.
  • Allow the stakeholders to gradually see the value of the software.

The below are the accomplishments of the project:

  • Increase efficiency among Activities Department regarding creating Business Strategies.
  • Decrease the critical time of the project
  • Gaining trust from the upper management
  • Gaining value recognition among executives from different department
  • Documenting crucial accomplishments, progress, and challenges of the project

What I Learned:

Based on the experience I had from the internship I realized how MIS is beneficial to the job on the following points:

  • Data analytics: Utilize Excel to find detailed information; moreover, by using the “data analysis”, “Pivot table” functions to complete data analysis.
  • Project Management: How I use the skills: See, Feel and Change to change the attitude among executives, and how to prepare documents for the project.
  • IT Architecture: Learning how to use VM, joining Domain, creating groups, and managing the internal network.
  • MIS 3506: How I gather all of the essential requirements from the stakeholders, documents the requirements and validate the project making sure the project reaches the majority of the demands.

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