Cong Xuan Ngo

Major: BBA MIS
Graduation: May 2020

Student

MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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TU LINH LEGEND HOTEL, Hanoi, Vietnam

Salesperson: June 2016 – July 2017

I counseled about 20 customers who have high expectations with room reservations and tour bookings daily and maintained customer service by creating and analyzing guest satisfaction surveys towards rooms and tours

 

UK SHOP, Hanoi, Vietnam

Self-Employed: April 2014 – May 2016

Co-Manager

I developed social media marketing strategy through Facebook fanpage and Instagram for a branded online clothing store for Vietnamese millennials, created new products trial to analyze customer tastes and needs, and generated 50 sales per month, resulting in approximately $300 in revenue.

 

5 STAR VIETNAM TRAVEL – ONLINE TRAVEL AGENCY, Hanoi, Vietnam

Self-employed: January 2016 – August 2016

Founder and Manager

I communicated with clients to understand their travel preferences, schedules, and budget, contacted approximately 15 hotels and local tour offices to organize package tours, and assisted customers with hotel reservations.

 

INSIDE THE LIGHT EXHIBITION, FINE ART GALLERY, Hanoi, Vietnam

January 2015 – August 2015

Founder and Head Organizer

I organized a photography and interactive exhibition focusing on the lives of the blind, managed and collaborate with Directors of Content, Finance, Logistics, Public Relations, and Design teams, and arranged visiting-trip for team members to gather life stories of the blind in the Blind Association

                  


Professional Achievements

  • LEADERSHIP 2
    • AIS committee chairFall 2017, Spring 2018

  • PARTICIPATION 15
    • Fox IT Career FairFall 2017

    • Other Career FairSpring 2017, Fall 2017, Spring 2018

    • IBIT small group meeting with industrySpring 2017, Fall 2017, Spring 2018, Spring 2018

    • IBIT/CDI Challenge or ConferenceFall 2016, Fall 2017

    • National AIS CompetitionSpring 2018

    • Advance to finals of AIS NationalsSpring 2018

    • Active AIS memberSpring 2017, Fall 2017, Spring 2018

  • ATTENDANCE 4
    • Fox IT AwardsSpring 2017, Spring 2018

    • AIS professional development workshopSpring 2017, Spring 2018

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