Information Overload
Managing E-Mail Overload: Solutions and Future Challenges
Schuff, D., Turetken, O., D’Arcy, J., and Croson, D. “Managing E-Mail Overload: Solutions and Future Challenges,” Computer. (40)2 (February 2007). pp. 31-36.
The impact of context-aware fisheye models on understanding business processes: An empirical study of data flow diagrams
Turetken, O. and Schuff, D., “The impact of context-aware fisheye models on understanding business processes: An empirical study of data flow diagrams,” Information & Management. (44)1 (January 2007). pp. 40-52.
A Multi-Attribute, Multi-Weight Clustering Approach to Managing ‘E-Mail Overload’
Schuff, D., Turetken, O., and D’Arcy, J., “A Multi-Attribute, Multi-Weight Clustering Approach to Managing ‘E-Mail Overload’,” Decision Support Systems. (42)3 (December 2006). pp. 1350-1365.

