Matthew A. Craig

CURRENT POSITION

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I am currently Employed at Tommy Hilfiger Retail Inc. where I work as a Part-Time Lead associate. I am employed at the Franklin Mills Outlet Center located in Philadelphia, PA. It is a 7500+ square foot store, with Men’s, Women’s, and Kid’s departments.

My position is defined as a more advanced associate, with a considerable amount of responsibility. My job responsibilities are to work side by side with the assistant manager of the Men’s department, completing the operations of each day. I do a range of activities from folding clothes and straightening the department, to dressing mannequins and completing sell through strategies. I also work with our Point-of-Sale system, and keep track of hourly sales to make sure our store is meeting the daily plan, as well as what is selling through the departments. Recently, I have been actively involved in the human resource department, analyzing potential new employees. I have been working on reading through resumes, and conducting phone interviews to pre-screen applicants for upper level management.  I typically work 20-30 hours a week, depending on our level of business.  Compared to a typical associate, Lead associates are expected to work more efficiently, with outstanding customer service and business strategy. I strive to meet these expectations, and have a passion for what I do for the company.

PREVIOUS POSITION

RAC CLEANING

From January of 2008- November of 2008 I was employed at RAC Cleaning as a Sanitation Expert. I worked with 3-5 employees a day doing a range of activities from strip, seal, finish, and polishing floors, to following procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. I cleaned approximately 25 houses and 5 businesses a week, ensuring that all cleaning standards were met. It is through this job that I realized how much I enjoyed working with technology, and part of the reason why I am an MIS major today. I had the opportunity throughout working for businesses to see how they were using technology to meet their needs. Although not a hands on approach, I grew an interest from watching how quickly new technology was brought in to help employees in the business atmosphere.