In class exercise: Our group reached consensus relatively easily by talking things out. Our ideas mostly began in the same mold – meeting on a Wednesday night in Center City, since that worked for the class. None […]

Cell phone carriers should take great care with all the customer data they have. As we discussed with The Dark Side of Customer Analytics case study this past week, customer loyalty is hard to win and if customers […]

The Difference Between the United Kingdom, Great Britain, and England:

http://www.coolinfographics.com/blog/2012/11/19/the-difference-between-the-united-kingdom-great-britain-and.html

This infographic grabbed […]

An example of a fact, measures, and dimensions comes from my prior consulting experience: The fact table is Billing amounts; measures include labor billing totals, billable hours billable expenses, employees, […]

I think as a starting point, the data.gov site needs greater promotion. I talked to a friend who works for the Hennepin County government (Minneapolis’ county) in a public policy data analyst role. He’s a recent […]

The ups and downs of the Oakland A’s does not mean the failure of scientific management as a business philosophy. There are many factors that contribute to the performance of a baseball team that are beyond the […]

When I was in business consulting, one of the metrics that was used for some of the design firms (architectural and engineering firms) I worked with was a financial measure called Direct Labor Multiplier. This was […]

An example that comes to mind from my prior consulting experience was a custom report I developed which displayed Accounts Receivable balances over 90 days old. This involved pulling together data from several […]

In many ways, the most critical piece of ERD modeling (as with most consulting) is listening well and being able to state back to the client spoken as well as perceived needs. It involves a give and take with the […]

This question of access vs. accuracy was a very real challenge I faced when working with a former client. I was assisting a developer in the client’s office with a custom financial report that was of considerable […]

I think the voluntary approach is preferable. While the “pushed” approach may generate a greater quantity of knowledge, I think the voluntary approach will result in greater quality of knowledge. People will share […]

After several years working as a business/software consultant, I’m currently pursuing a new career in the actuarial profession. I interned this summer at Towers Watson (an employee benefits consulting company) in […]