Study Guide for Exam 2

Below are all of the subjects we covered since the last exam.

3.1. Types of systems in organizations
3.1.1. Running the business: enterprise systems (ERP)
3.1.2. Managing the business: decision-making (analytics, BI, dashboards)
3.1.3. Growing the business: knowledge management, R&D, and social business
3.2. Systems management
3.2.1. Business analysis, requirements, and systems acquisition
3.2.2. Developing systems: programming, testing, and deployment
3.2.3. Systems integration: standards, interoperability, and external collaboration
3.2.4. Managing risk: security, hackers, and privacy
3.3. Organizational Systems
3.3. Digital business innovation
3.3.1. Generating IT value
3.3.2. Competitive advantage of digital business models