MGM Case Study
Here are the questions for the case “Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel.”
Make notes on these for the class discussion May 24!. Remember there will be a short quiz at the beginning of class the day of the discussion. Don’t be late – there are no make-ups for this quiz!
The case quiz is worth 3 points (out of a total of 100). If you have an emergency that makes you unable to attend the class, please let me know before tomorrow and ASAP.