Japan’s Robot Run Hotel
Japan’s robot hotel, Henna Na, has 140 robots instead of your traditional hotel staff to cater to your needs; from checking in to cleaning and vacuuming robots are the key employees in this robot run hotel. Although the robots have been known to have slight problems from time to time the fact that Henn na opened in 2015 combined with the rapid growth of technology (Ahem, Sophia – the worlds first robot citizen) makes you wonder what the future of the hospitality industry will look like. Hideo Sawada, the CEO of H.I.S. the travel company that owns the Henn na hotel chain plans to open up six new locations by the end of this fiscal year, 2018 and claims that the robots cut costs and improve efficiency.
With technology improving so quickly how soon will it be until robot run hotels become the standard? Would you trust a robot run hotel, and if not what problems do you think could arise because of this; are humans more efficient in the hospitality industry?