What is “Business-IT Alignment”?
Applying what IT does on business strategic planning is the priority of the CIOs. Many CIOs simply think IT and business are two separate units. According to CIO, traditionally business and IT are two divisions, and within IT there is the strategic part and tactical part (Edmead, 2016).
There is little connection between business unit and IT unit, and usually business and IT does not align because of a communication gap. In real world, people in business unit speak differently than people in IT. Although, business should be the guideline for IT development and strategic plans. Therefore, one of the challenges that CIOs face is to make IT people speak business and business people speak IT. Furthermore, CIOs need to make sure that IT solutions can actually create value for the business line. This is where Business Relationship Management (BRM) comes in place. BRM is the key to matching IT resources to business needs. There are two BRMs, one is strategic and one is tactical. The strategic BRM plays a role as the communicator between IT and business, while tactical BRM acts on how to make infrastructure and IT projects work for business. For example, tactical BRM will be in place when a new application is developed to leverage business process and instruction is needed.
Now we know what are the key components in business-IT alignment, but what are some strategic plans out there that CIOs can implement to make IT people act quickly to business incidents or critical environment changing, like economic crisis and business people to technological environment changing, like system shut down or data lost?
Edmead, Mark. “What do we mean when we say ‘business-IT alignment’?” CIO, CIO, 21 Mar. 2016, www.cio.com/article/3040867/it-industry/what-do-we-mean-when-we-say-business-it-alignment.html. Accessed 18 Sept. 2017.