Systems Thinking in Disney Land Fast-Pass
This past summer I had the pleasure of going to Disney Land. This was my first time ever going and one thing I found very interesting was their Fast-Pass ticket system. For those of you that do not know, the way it works is you go to a ride and pick up a fast pass and it tells you a window of time when you can come back ans use the fast lane. Then you go on a different ride and come back during your window. This is an example of systems thinking because the solution they have considers the whole system of waiting in line for the rides. The fast-pass make the ticket holder happy because they get to bypass the line of every other ride they go on. Also, the wait time in the regular line is less because people who would normally be in line are getting a fast-pass and riding a different ride.