Week 3 Case and Assignment

Case: Stars Air Ambulance

Articles:

– Aaronson, D. (1998). Overview of Systems Thinking.
http://www.thinking.net/Systems_Thinking/OverviewSTarticle.pdf

– de Rosnay, J. (January 6, 1997). Feedback. Principia Cybernetica Web. http://pespmc1.vub.ac.be/FEEDBACK.html

– Business Process. Wikipedia.
http://en.wikipedia.org/wiki/Business_process

– Christensen, C., Anthony, S., and Roth, E. (2006). Seeing What’s Next: Introduction (How to Use Theories of Disruptive Innovation to Predict Industry Change)
Harvard Publishing: 1742BC-PDF-ENG (need to purchase from Harvard Publishing)

– Christensen, C., Anthony, S., and Roth, E. (2006). Signals of Change: Where Are the Opportunities?
Harvard Publishing: 1743BC-PDF-ENG (need to purchase from Harvard Publishing)