Case: When Hackers Turn to Blackmail & CareGroup Question #1

Describe the security breach experienced by Sunnylake. Why do you think this breach occurred? What would you have done to prevent it?

Case: When Hackers Turn to Blackmail & CareGroup Question #2

What do you think Sunnylake should do now? Would you make the same recommendation to your manager if all of your office was locked out of its computer systems?

Case: When Hackers Turn to Blackmail & CareGroup Question #3

What was the underlying cause of the collapse of the CareGroup system?

Case: When Hackers Turn to Blackmail & CareGroup Question #4

Does the reason a network fails change the nature of the response? For example, in what ways is Sunnylake’s response helped or hindered by receiving a ransom notice? Do you think CareGroup would have reaction differently if they had coincidently received a threatening message?

Reading: Incident Management in the Age of Compliance

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Case: We Googled You Question #1

In what ways do you think the hiring manager is better or worse off for having additional data available via a Google search?

Case: We Googled You Question #2

What do you think the hiring manager should do? What aspects of the expert commentary do you agree and disagree with?

Reading: Great Wall of Facebook…

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Reading: Better information isn’t always beneficial

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Case: Cognizant 2.0 Question #1

What is the key strategy of Cognizant and what are the roles of knowledge in implementing its strategy? What is the role of Information Technology?

Case: Cognizant 2.0 Question #2

What are the critical challenges in Cognizant’s knowledge management? Describe organizational and technical challenges.

Case: Cognizant 2.0 Question #3

Evaluate Cognizant 2.0. What are the key opportunities you see for Cognizant? How can they capitalize on it?

Reading: Wikipedia: Community of Practice

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Reading: Wenger: Communities of Practice

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Reading: Business Intelligence: Not Just for Bosses Anymore

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Reading: The Brain Behind the Big, Bad Burger…

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Case: Globalization of Wyeth Question #1

What was the role of IT in the globalization of Wyeth?

Case: Globalization of Wyeth Question #2

Two major components of Wyeth’s global IT strategy were its ERP system and its “Global Data Warehouse.” In what ways do you think that the global nature of these initiatives influenced their design, development, and implementation?

Case: Globalization of Wyeth Question #3

Would you say that IT-enabled globalization is simply another version of the centralization/decentralization decision that any company makes when it has multiple divisions, or is it fundamentally different? Explain.

Reading: Wikipedia: Globalization

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Reading: Wikipedia: Decentralization

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Reading: IT Governance: Stop the Pendulum!

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Case: Apple Inc. in 2010 & eReading: Amazon’s Kindle Question #1

What are the key success factors behind Apple’s platform strategy with iTunes?

Case: Apple Inc. in 2010 & eReading: Amazon’s Kindle Question #2

Compare Apple’s strategy for iPad and iPhone to Amazon’s strategy for Kindle. Which company do you think will be more successful?

Case: Apple Inc. in 2010 & eReading: Amazon’s Kindle Question #3

Develop an argument that a similar platform strategy can or cannot be used in other products such as cars, TV, or more traditional products like furniture and appliances (e.g., pick a side and argue it).

Reading: Strategies for Two-sided Markets

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Reading: What Web 2.0 is (and isn’t)

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Reading: Free! Why $0.00 Is the Future of Business

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Reading: How cloud computing is changing the world

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Case: Kodak and the Digital Revolution Question #1

What are unique characteristics of digital technology compared to other technologies? Why do they matter?