Leave your response as a comment on this post by the beginning of class next week. Remember, it only needs to be a few sentences. For these weekly questions, I’m mainly interested in your opinions, not so much particular “facts” from the class!
Answer one of the questions below:
- Since we didn’t have enough time to discuss it in class, look back at question 2 of this week’s exercise: for your example, which of your stakeholders do you think would be the most difficult to get on board? Why? Can you draw any general conclusions from this about getting people to buy into change?
- Netflix had a highly publicized “change management” disaster last year with their Qwikster initiative. Take a look at this article about the debacle, and then use the rider/elephant/path analogy to explain what they did wrong in dealing with the customers.