- What different kinds of IT outsourcing are there?
- What is business process outsourcing and how is it related to IT?
- If you were the manager of a major outsourced service and heard you were to be audited, what aspects of the outsourcing arrangement would you want to make sure were strong?
- What is the difference between an outsourcing contract and a statement of work? Which should you be interested in as an auditor? Why?
- What are the different reasons a firm may wish to outsource a particular function or process?
Crafting and Executing an Offshore IT Sourcing Strategy: GlobShop’s Experience
Think about these questions as you prepare for next week’s Webex .
- If you were auditing GlobShop’s move to offshoring how would you evaluate their decision? Did they do the right thing? Why or why not? What evidence do you see?
- Briefly list the critical challenges that GlobShop faced in executing its offshore strategy? What would you look for if you were auditing the implementation of this outsourcing deal?
- Suppose GlobShop moved its more mission-critical activities offshore. How would your audit of the relationship change?