Rebecca M Robinson

Application Analyst

1. Universal Health Services is a Fortune 500 medical management company based in King of Prussia. They provide quality healthcare by building and acquiring hospitals in growing markets. It has 24 inpatient acute care hospitals and 229 inpatient and outpatient behavioral health care facilities located in 37 states, Washington D.C., Puerto Rico, U.S. Virgin Islands, and the United Kingdom. My role specifically was as an application analyst on the Information Services PathNet team supporting the clinical and anatomical pathology departments.
2. My role as an analyst was to regularly meet with end users to develop/modify system applications. I researched and resolved Cerner tickets coming from the end users of the 24 different facilities. I also was assigned tasks to clean up certain application and test builds.
3. Some of the projects I worked on were:
   1.  Ambulatory RLN for LabCorp’s DCW – this involved looking through our catalog to see if UHS had similar tests that LabCorp wanted already built into our system. This was important so we did not have repeat builds
   2. I defined transfusion committee parameters which involved running queries to create audits
   3. The biggest project I had was the CKI (Cerner Knowledge Index) Assignment where I was mapping concept identifies to one another. This improved the system because many items that meant the same thing but had different abbreviations and what not are supposed to have the same CKI value, but a lot of them didn’t, so that was an ongoing project that I worked on throughout my whole internship.
4. I learned a lot about working in an office setting and corporate culture. This is something that can not really be taught in school, but many of the business classes prepared me for it like BA 2196. That taught me how to craft professional e-mails and how to talk to your coworkers in a professional way. Relating to my major, MIS 2502 was very helpful because at UHS they use a programming language very similar to SQL called CCL (Cerner Command Language). Already knowing about SQL helped me to create queries and run audits to gather data. MIS 3506 and 3535 were also very helpful because when I was assigned big projects I used the steps we learned in those classes to tackle the projects including writing a scope document and change requests logs to make sure the projects we were doing were not affecting the other teams.