Sarita Cini

Major: BBA MIS
Graduation: January 2019

Student

MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

Click here to validate the recipient

RSM is the fifth largest accounting firm in the U.S. with a global network of 43,000 employees. In Spring 2019, I will work for the Technology Management Consulting division out of the Philadelphia office.

As a CRM implementation Associate, some of my responsibilities will include:

  • Identifying client needs during functional discussions with Public sector and Not-for-Profit clients.
  • Translating functional requirements into technical requirements within Microsoft Dynamics CE.
  • Designing forms, views, workflows and business process flows in Dynamics.
  • Customizing Dynamics security and user roles using privileges, access levels and site mapcustomizations.
  • Cleaning and migrating client data from Excel to Dynamics in anticipation of go-live.

This relates to my major because I will see firsthand how organizations use CRM systems to improve customer interactions. I will also translate business processes into technical requirements within an object-oriented system. I will learn to manage the conflicting needs of different stakeholders.


Professional Achievements

Skip to toolbar