Alexandra Iacovetti

Major: BBA MIS
Graduation: May 2017


MIS Badge

Official Professional Achievement badge awarded by the Department of Management Information Systems

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Lead Customer Service Representative and Bouquet Designer

May 2014 – April 2015

My responsibilities included:

  • Courteously and enthusiastically providing one-of-a-kind fruit arrangements to consumers searching for a unique gift
  • Quickly and thoroughly responding to customers’ needs in store or over the phone
  • Utilizing client database system to process customer orders, complaints, and inquiries
  • Successfully navigating company’s digital catalog to better assist customers
  • Notifying customers of all products, services, and promotions provided by EA
  • Opening and closing the store; reconciling point-of-sale deposits and completing end-of-day reports
  • Arranging any of hundreds of bouquet designs offered by EA

Professional Achievements

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