Experience
MANAGER, STAR FABRIC 232 WEST 37TH STREET, NEW YORK CITY, NY 10018
JUNE 2016 – MAY 2019
- Reported to work early, checked inventory, increased sales, learned sales or special offerings, and became aware of store issues.
- Issued receipts and processed refunds, credits, or exchanges.
- Created monthly reports on sale and expense using Excel sheets with Microsoft Office.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of order.
CALL CENTER REPRESENTATIVE, KINGS AND ASSOCIATES 2082 EAST 23RD STREET, BROOKLYN, NY 11229
FEBRUARY 2018 – MAY 2018
- Enhanced productivity by staying on top of call scripts and maintaining control over the direction of conversations.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Performed various clerical duties by filing and faxing documents and creating customer database
- Entered data in Excel sheet and organized invoices and receipts
HEALTHCARE INTERN, MAIMONIDES MEDICAL CENTER 4802 10TH AVE, BROOKLYN, NY 11219
NOVEMBER 2017-JANUARY 2018
- Reviewed charts and flagged incomplete or inaccurate information
- Kept accurate log of all requests for medical information and records
- Scheduling medical appointments and determining eligibility service
- Maintained accuracy, completeness and security for medical records and health information
HEALTHCARE INTERN, JEFFESON HEALTH 925 CHESTNUT STREET, PHILADEPHIA, PA 19107
• Made appointments for COVID testing
• Created patients’ chart and added health insurance in the EPIC system
• Call center representative for Philips’s recall machines
• Sent various email to doctors and patients
• Trained new employees to take patients call