Help Desk Technical Support Student Worker
- Temple University
- As a IT Help Desk Consultant, I provided troubleshooting to resolve IT-related and application issues for Temple University students, faculty members, and alumni. Demonstrating my understanding of different operating systems, Windows and Mac OS
- I have learned different kind of technical skills, including software and hardware computer issues. I have also learned how to properly communicate with a team of 10+ consultants with the software like, BMC Remedy ITSM.