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Help Desk Technical Support Student Worker

  1. Temple University
  2. As a IT Help Desk Consultant, I provided  troubleshooting to resolve IT-related and application issues for Temple University students, faculty members, and alumni. Demonstrating my understanding of different operating systems, Windows and Mac OS
  3. I have learned different kind of technical skills, including software and hardware computer issues. I have also learned how to properly communicate with a team of 10+ consultants with the software like, BMC Remedy ITSM.
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