IRA/Small Plans Retirement Associate
Job function (e.g., overall role, assigned tasks)
- Conducted user testing for internal systems before the latest release of new features.
- Created reports from company databases using SQL.
- Collaborated with the tech team to improve the internal ticket system.
- Work closely with teammates to find ways to automate the current processes.
- Reviewed exception reports for adjustments or corrections.
- Processed retirement transactions.
Examples of projects (e.g., list the projects you worked on and what you accomplished)
- I worked with my team to help automate asset movement processes and test the system to ensure there were no issues for the user.
- I helped to improve the user experience when entering in a asset movement request and the team was able roll out new features in time for the latest release.
What you learned and how it relates to your major (e.g., describe what you learned from this experience in the context of specific courses).
- I was able to build onto the SQL skills I learned in both Data Analytics and Web Service Programming by creating reports using SQL.
- When testing the internal system for user experience, I was able to use the tools I learned in User Design Experience to create a typical user and make test scripts.