Career Objectives and Real-world Experience
I plan on pursuing a career in Management Information Systems. I am thankful to have already worked in several internships. I spent Summer 2014, Winter 2014, and Summer 2015 interning at Valley Forge Investment agency. I also interned at Tokio Marine North American Services as a Service Management/ Project Management Office intern from June 2015 to May 2016.
Internships:
Tokio Marine North American Services (TMNAS)
Tokio Marine North American Services is a shared services company to Tokio Marine North America, Inc. (TMNA) that provides value-added services to all TMNA Group Companies including Philadelphia Insurance Companies (PHLY), First Insurance Company of Hawaii (FICOH), Tokio Marine Management, Inc. (TMM), and several other insurance companies.
At TMNAS, I spent part of my summer cleaning TMNAS’ employee management system to minimize redundancy and reduce errors within their time-tracking software. After doing so, I analyzed the time-tracking weekly reports and notified employees via e-mail if non-compliant on the report.
In addition, I spent half of the summer and the fall organizing the 2015 Customer Satisfaction Survey. For this survey, I created a project charter, project schedule, communication plan, and other various deliverables. To update the question set of the survey, I led 1-on-1 meetings with the executive leads of each department. After receiving these updates, I used Checkbox to make changes to the previous survey. After receiving thousands of responses, I had the opportunity to analyze the data received from the survey and used that data to write an executive report that was distributed to all of TMNAS and the group companies we serve. The TMNAS will be able to use this report to see what they can improve on to create even better customer service for the group companies.
Internship type: Service Management, Project Management
Full-time- Time Span: Summer 2015
Part-time- Time Span: Fall 2015, Spring 2016
Valley Forge Hotel Management Co.
Valley Forge Hotel Management (VFHM) builds hotels, renovates properties, and offers a complete range of asset management services, while also providing uncompromising, personalized service with their flexible and efficient business model. At VFHM I learned staff-level accounting work including data entry, income auditing, inventory control, file management, statement reconciliations, accounts payables, and accounts receivables. In addition, I also left the office setting and participated in cash and inventory audits on hotel properties and observed upper-level management meetings to create better control policies onsite.
Internship type: Accounting
Full-time
Time Span: Summer 2013, Winter Break 2013, Summer 2014