Enterprise Software Intern
This past summer I interned for Corporation Service Company (CSC) in Wilmington, Delaware. I worked as an Enterprise Software intern on the IT team within their Global Financial Markets division. I was fortunate enough to gain experience in many different areas very similar to what I would like to do with the rest of my career. I was responsible for creating bi-weekly reports and dashboards in Salesforce which aided in forecasting trends and overall understanding the business better. As well as the reports and dashboards in Salesforce, I also created bi-weekly dashboards in PowerBI for my immediate IT team to keep them updated on which projects were finished, in progress, or yet to be started. Another major feature of my internship was helping program the help-desk that was being built for the entire Global Financial Markets division. This portal was created as a ticketing help-desk so if any employee within GFM had a technology issue, it would be kept within our division instead of being sent to the greater IT help desk for the entire company. Also, I was able to scratch the surface with Jira and how it assists in agile project management. On top of these things, I was able to shadow the Chief Technology Officer from one of the company’s vendors, Silverbug. CSC’s Global Financial Markets division was in the process of moving office spaces, so I was tasked to set up meetings with numerous employees within GFM to see how certain software is being used in order to aid in the division’s transition to a new office space.