{"id":556,"date":"2023-02-07T13:16:56","date_gmt":"2023-02-07T18:16:56","guid":{"rendered":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/?page_id=556"},"modified":"2025-03-25T16:24:24","modified_gmt":"2025-03-25T20:24:24","slug":"weeks-1-5-faqs","status":"publish","type":"page","link":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/weeks-1-5-faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>&nbsp;<\/p>\n<table style=\"border-collapse: collapse;width: 100%;height: 620px\">\n<tbody>\n<tr style=\"height: 28px\">\n<td style=\"width: 100%;height: 28px\"><strong><span style=\"font-size: 14pt\">How do I get ahead in this class?<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 100%;height: 24px\">\n<ul>\n<li>The best way to get ahead is by completing homework and readings ahead of time to gain a deep understanding of the concepts. Then apply that material and use critical thinking for our lectures, in-class activities, and other course content.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 28px\">\n<td style=\"width: 100%;height: 28px\"><strong><span style=\"font-size: 14pt\">What resources do I need for this class?<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 100%;height: 24px\">\n<ul>\n<li>We utilize many resources in this course. These include our Canvas site for assignments, MH Connect for course content and readings, your TU email for communication, and the <a href=\"https:\/\/community.mis.temple.edu\/diamonpeercorner\/\">Diamond Peer Corner<\/a> for all other additional help resources.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 100%;height: 24px\"><strong><span style=\"font-size: 14pt\">I am having technical issues\/downloading content for the homework.<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 24px\">\n<td style=\"width: 100%;height: 24px\">\n<ul>\n<li>If you are having technical issues, your best resource would be to utilize our TECH Center either at <a href=\"https:\/\/tuhelp.temple.edu\/\">their website<\/a> or by dropping in at the TECH Center at 1801 N 12th St.\n<ul>\n<li>TECH Center Hours: <a href=\"https:\/\/its.temple.edu\/techlabs\">https:\/\/its.temple.edu\/techlabs<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 28px\">\n<td style=\"width: 100%;height: 28px\"><strong><span style=\"font-size: 14pt\">Where do I go to get help on MH Connect?<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 80px\">\n<td style=\"width: 100%;height: 80px\">\n<ul>\n<li>Please contact McGraw Hill Higher Education Tech Support (HETS) if they have any technical issues so we have a documented Case Number to reference.<\/li>\n<li><strong>Phone:<\/strong>\u00a01-800-331-5094<\/li>\n<li><strong>Live Chat\/Email:\u00a0<\/strong><a class=\"external\" href=\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fmh.my.site.com%2FCXG%2Fs%2FContactUs&amp;data=05%7C02%7Csclarow%40temple.edu%7C42edf04bc7c7425c4c5b08dca2b21859%7C716e81efb52244738e3110bd02ccf6e5%7C0%7C0%7C638564133024992368%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=vvG79Hwu%2FHcVJ%2BTeBZp1hY%2B7k7divAgY29ikoYDo2IE%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/mh.my.site.com\/CXG\/s\/ContactUs<span class=\"external_link_icon\" role=\"presentation\"><span class=\"screenreader-only\">Links to an external site.<\/span><\/span><\/a>\n<ul>\n<li>Hours of Operation (Eastern Time Zone USA)\n<ul>\n<li>Mon-Thu: 24 Hours<\/li>\n<li>Fri: 12 AM-9 PM EST<\/li>\n<li>Sat: 10 AM-8 PM EST<\/li>\n<li>Sun: 12 PM-12 AM EST<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 28px\">\n<td style=\"width: 100%;height: 28px\"><span style=\"font-size: 14pt\"><strong>What do I do if I miss class?<\/strong><\/span><\/td>\n<\/tr>\n<tr style=\"height: 80px\">\n<td style=\"width: 100%;height: 80px\">\n<ul>\n<li>There is no penalty for missing class. Please keep in mind though that you are responsible for everything you <span class=\"markjisstx6pb\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">miss<\/span>. Make sure you review Canvas and complete the required assignments. Please be sure to connect with your\u00a0<span class=\"markvukaty08q\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">class<\/span>mates to\u00a0catch-up on what you\u00a0<span class=\"markjisstx6pb\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">miss<\/span>\u00a0too (we do not have\u00a0<span class=\"markvukaty08q\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">class<\/span> captures\/recordings).<\/li>\n<li>***Students who miss class due to Covid-19 quarantine protocols or extended health related issues must contact the instructor via email before the missed class\/classes and will be provided an opportunity to catch-up on and complete work missed on a case by case basis. Please see the your sections &#8220;Course Requirements&#8221; tab&#8217;s &#8220;Attendance and Your Health&#8221; section for additional information and requirements.<\/li>\n<li>When we do complete ICAs, you must be in class to complete them. You are able to miss up to three in-class activities (we drop the three lowest scores) and there are no make-ups offered. That\u2019s why we built this in to the ICAs!<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 28px\">\n<td style=\"width: 100%;height: 28px\"><strong><span style=\"font-size: 14pt\">What are the best ways to study for Exams?<\/span><\/strong><\/td>\n<\/tr>\n<tr style=\"height: 152px\">\n<td style=\"width: 100%;height: 152px\">\n<ul>\n<li>Complete the readings and adaptive learnings.<\/li>\n<li>Review topics that gave you trouble on each assessment.<\/li>\n<li>Come to class prepared, participate, and take great discussion notes.<\/li>\n<li>Meet with your ITA<\/li>\n<li>Complete <a href=\"https:\/\/community.mis.temple.edu\/diamonpeercorner\/weekly-questions\/\">Weekly Questions<\/a>.<\/li>\n<li>Visit your instructor during office hours with questions.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>For any additional questions reach out to your ITA or visit your instructor during office hours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; How do I get ahead in this class? The best way to get ahead is by completing homework and readings ahead of time to gain a deep understanding of the concepts. Then apply that material and use critical thinking for our lectures, in-class activities, and other course content. What resources do I need for [&hellip;]<\/p>\n","protected":false},"author":27782,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-556","1":"page","2":"type-page","3":"status-publish","5":"entry"},"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/pages\/556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/users\/27782"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/comments?post=556"}],"version-history":[{"count":19,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/pages\/556\/revisions"}],"predecessor-version":[{"id":876,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/pages\/556\/revisions\/876"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/media?parent=556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}