{"id":360,"date":"2026-01-10T09:04:18","date_gmt":"2026-01-10T14:04:18","guid":{"rendered":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/?p=360"},"modified":"2026-03-08T17:29:58","modified_gmt":"2026-03-08T21:29:58","slug":"week-four-questions","status":"publish","type":"post","link":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/2026\/01\/10\/week-four-questions\/","title":{"rendered":"Week 5 Questions"},"content":{"rendered":"

Use these questions to help you prepare for assessments or exams. Note that these questions are not specifically the ones that will be on either the assessment or exam; the goal of answering these is for you to go back into the readings and gain a deeper understanding.<\/p>\n

    \n
  1. What are the 4 parts to consider of a customer segmentation tool?<\/li>\n
  2. Customer equity, profitability, and lifetime value are different measures of a customer. What\u2019s the difference between the 3 of them?<\/li>\n
  3. What are some ways data collected by CRMs can help develop new products?<\/li>\n
  4. Name 3 laws and regulations surrounding consumer data and give a short description of what each does.<\/li>\n
  5. What is the difference in prospecting vs qualifying a potential customer?<\/li>\n
  6. What is a target market? What data makes an ideal customer profile?<\/li>\n
  7. CRMs collect lots of customer data. What types of data does this include?<\/li>\n
  8. In what ways does a CRM improve customer service?<\/li>\n
  9. What are MQL and SQL customers? The difference between them?<\/li>\n
  10. What is the concept of Share of Customer? What does it mean when it\u2019s high? How about when it\u2019s low?<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Use these questions to help you prepare for assessments or exams. Note that these questions are not specifically the ones that will be on either the assessment or exam; the goal of answering these is for you to go back into the readings and gain a deeper understanding. What are the 4 parts to consider […]<\/p>\n","protected":false},"author":11961,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-360","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized","7":"entry"},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/posts\/360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/users\/11961"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":8,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/posts\/360\/revisions"}],"predecessor-version":[{"id":852,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/posts\/360\/revisions\/852"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/media?parent=360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/categories?post=360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/diamonpeercorner\/wp-json\/wp\/v2\/tags?post=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}