Experience
THE CHINA CONSTRUCTION BANK, SHANGHAI, CHINA May – August 2015
Customer Service
- Provided individual investment suggestions in one-on-one appointment for potential customers as part of the second largest bank in China.
- Communicated over 120 potential customers in total, and got the rate of service for 4.9 out of 5.0.
- Assisted 30 clients open saving accounts in China Construction Bank by using the online banking system; saving client time to create an account.
FUJIAN TECHNICAL COLLEGE, FUZHOU, CHINA April – August 2014
Assistant Librarian
- Assisted with purchasing a collection of books and items for the college library, and guilded students to utilize the library’s collection searching systems.
- Entring data for over 11,300 new books with 3 days, by transitioning fromExcel to theTongfang Automated Liabrarian System, saving on average reducing staff time spent record 50%.
- Recording daily office expenses, and reducing electronic bill by 10% by advising deparment manager to set up the shutdown program in every computers.
MINHOU YOUTH VOLUNTEER ASSOCIATION，FUZHOU, CHINA May 2013 – May 2014
Vice-Minister of Liaison Department
- Organized a team with 12 people from liaison department provide volunteer service in The Cross-Strait Fair For Economy And Trade (CFET) in Fuzhou city, which is the most important business communication between mainland China and Taiwan.
- Assisted with the Youth League Committee built long term cooperation relationship with ChenXin Orphanage, which is the biggest orphanage in local community.
- Coordinated with ChenXin Orphanage and completed the “Tiny Green” program; provided volunteer daycare for 83 disable children, and teached them how to read and write.