Work Experience
Waitress
Tom’s Dim Sum – Media, PA 2018-11 – 2019-02
•Increased sales of key menu items through effective upselling
•Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
•Assisted kitchen staff with food counts by determining number of items required for complete service
Manufacturing Associate Dannis
Sharon Hill, PA 2017-01 – 2017-08
• Troubleshoot problems with equipment, devices or products
• Kept production logs and maintained the inventory of job materials
• Provided production, progress, or changeover reports to shift supervisors and set up and verified the
Waitress
Hunan Chinese Restaurant 2013-10 – 2016-12 Christ Fu － Admore, PA
• Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
• Transported all dirty glassware and utensils from the dining room to dishwashing area for proper cleaning