SANTANDER Philadelphia, PA
Bank Teller June 2019 – Present
- Accurately process data entry for customer cash, check, transfer, and monetary instruments, with a balanced or reconciled drawer for over 40+ transactions per business day
- Provide accurate information to customers and help them find the right solutions for their banking needs leaving customer satisfied and improving companies CSAT score
- Educate customers on online service offerings and mobile apps while helping account holders access technology to enhance banking experience
- Performed as a team member in cross-selling bank products at every opportunity to meet sales goals regarding accounts, loans, mobile banking and mortgages
SEPHORA Philadelphia, PA
Business Consultant August 2017 – July 2019
- Facilitated purchasing by marketing benefits of products and product application.
- Promoted as a Certified Makeup Artist by demonstrating passion for clients and achieving sales goal in accordance with productivity objectives
- Recorded clients purchasing information to communicate and ensure future business
- Integrate problem solving skills to clarify consumer’s complaint about a product or service; determine cause of problem; selecting and explaining best solution to solve problem; expediting correction or adjustment; following up to ensure resolution
WALGREENS Philadelphia, PA
Sales Associate March 2017 – September 2017
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices