Working Experience

BERTUCCI’S, North Wales, PA

March 2011 – Present

Cook, Shift Supervisor 

• Count cash registers and petty cash box.
• Handle invoices, daily paperwork, and bank deposits.
• Supervise 35 employees in fast-paced Italian Restaurant.
• Oversee and maintain the inventory of food and supplies.
• Facilitate communication between coworkers and management team by providing translation services.

 

MACARONI GRILL, North Wales, PA

December 2008 – March 2011

Cook, Shift Supervisor

• Supervised more than 10 employees in a high-volume Italian restaurant.
• Scheduled cleaning and food preparation assignments.
• Enforced compliance with food safety standards and completed inventory checks.
• Collaborated with management to develop and carry-out new ideas and procedures to improve a kitchen’s performance.
• Promoted from a Cook to a Shift Supervisor within 1 year.

 

STARBUCKS, Montgomeryville, PA

August 2009 – August 2010

Barista, Cashier      

• Provided outstanding customer service and built long-lasting relationships with customers in a busy coffee house with a heavy-commute drive-through.
• Improved monthly store’s sales for VIA product by approximately 10% using “client engagement” sales skills.
• Nominated as Partner of the Quarter for the second quarter of 2010.