{"id":27,"date":"2018-03-05T10:41:46","date_gmt":"2018-03-05T15:41:46","guid":{"rendered":"http:\/\/community.mis.temple.edu\/jaejung\/?page_id=27"},"modified":"2026-03-30T08:56:51","modified_gmt":"2026-03-30T12:56:51","slug":"research-2","status":"publish","type":"page","link":"https:\/\/community.mis.temple.edu\/jaejung\/research-2\/","title":{"rendered":"Research"},"content":{"rendered":"<p><strong><em>PUBLICATIONS<\/em><\/strong><\/p>\n<ul>\n<li>Chung, S., <strong>Jung, J., <\/strong>Park, J., Lee, C., and Ceran, Y., (2025) \u201c<a href=\"https:\/\/pubsonline.informs.org\/doi\/abs\/10.1287\/isre.2023.0499\">Two-sided Impacts of Identity Disclosure in e-Customer Service Platforms: Evidence from a Field Experiment<\/a>\u201d, <em>Information Systems Research,<\/em> <i>36<\/i>(3), 1631-1651.<\/li>\n<li><strong>Jung, J<\/strong>., Sun, T., Bapna, R., and Golden, J., (2025) \u201c<a href=\"https:\/\/pubsonline.informs.org\/doi\/10.1287\/mnsc.2021.00789\">Social Learning in Prosumption: Evidence from a Randomized Field Experiment<\/a>&#8220;, <em>Management Science, <i>71<\/i>(1), 538-552<\/em><\/li>\n<li><strong>Jung, J.,<\/strong> Wang, S. and Wattal, S., (2024) \u201c<a href=\"https:\/\/misq.umn.edu\/commercializing-social-media-how-showrooms-on-social-media-fan-pages-influence-customer-behavior.html\">Commercializing Social Media? How Showrooms on Social Media Fan Pages Influence Customer Behavior<\/a>\u201d, <em>MIS Quarterly, 48(2)<\/em><\/li>\n<li><strong>Jung J<\/strong>., Lim H., Lee D., and, Kim C. (2022) \u201c<a href=\"https:\/\/pubsonline.informs.org\/doi\/abs\/10.1287\/isre.2021.1028\">The Secret to Finding a Match: A Field Experiment of Choice Capacity Design in an Online Dating Platform<\/a>\u201d <em>Information Systems Research, 33(4):1119-1516<\/em><\/li>\n<li><strong>Jung J<\/strong>., Bapna R., Gupta A., and Sen S. (2021) \u201c<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/07421222.2021.1870384\">Impact of Incentive Mechanism in Online Referral Programs: Evidence from Randomized Field Experiments<\/a>\u201d <em>Journal of Management Information Systems, 38:1, 59-81<\/em><\/li>\n<li><strong>Jung J<\/strong>., Bapna R., Golden J., and Sun T. (2020) \u201c<a href=\"https:\/\/pubsonline.informs.org\/doi\/10.1287\/isre.2019.0873\">Words Matter! Towards Pro-social Call-to-Action for Online Referral: Evidence from Two Field Experiments<\/a>\u201d <em>Information Systems Research 31(1):16-36<\/em><\/li>\n<li><strong>Jung J<\/strong>., Bapna R., and Ramaprasad J., Umyarov A. (2019) \u201c<a href=\"https:\/\/misq.umn.edu\/love-unshackled-identifying-the-effect-of-mobile-app-adoption-in-online-dating.html\">Love Unshackled: The Causal Effect of Mobile App Adoption in Online Dating<\/a>\u201d <em>MIS Quarterly, Volume 43, pp. 47-72<\/em><\/li>\n<\/ul>\n<p><strong><em>CONFERENCE AND WORKSHOP PAPERS<\/em><\/strong><\/p>\n<ul>\n<li>Wang, M., <strong>Jung, J.<\/strong> and Bapna, R. \u201c<span data-olk-copy-source=\"MessageBody\">The Impact of Realism and AI Disclosure on Virtual Influencer Effectiveness: A Large Field Experiment<\/span>\u201d\n<ul>\n<li>Conference on Information Systems and Technology (CIST), Oct 19-20, 2024<\/li>\n<\/ul>\n<\/li>\n<li>Cho, K., Nam, K., <strong>Jung, J<\/strong>., and Thatcher, J., \u201cBless or Curse: Impact of Algorithmic Trading Bots Invasion on the Cryptocurrency Market\u201d\n<ul>\n<li>Statistical Challenges in E-Commerce Research (SCECR), June 21-22, 2022<\/li>\n<li>International Conference on Information Systems (ICIS), Dec 9-14, 2022<\/li>\n<li>Academy of Management Proceedings (AOM), Aug 9-13, 2024<\/li>\n<li>Workshop on Information Systems Economics (WISE), Bangkok, Dec 18-20, 2024<\/li>\n<\/ul>\n<\/li>\n<li>Cho, K., Nam, K., <strong>Jung, J<\/strong>., and Thatcher, J., \u201cWho gets the money when the bots sleep\u201d\n<ul>\n<li>Statistical Challenges in E-Commerce Research (SCECR), June 9-10, 2023<\/li>\n<\/ul>\n<\/li>\n<li>Deng, Z., <strong>Jung, J<\/strong>., Pang, M., Pavlou, P., and Sun, Q. \u201cExamining the Impact of Providing Unlimited Internet Access on Students\u2019 Academic Performance\u201d\n<ul>\n<li>Statistical Challenges in E-Commerce Research (SCECR), June 18-20, 2020<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung, J<\/strong>., Lim, H., Lee, D., and, Kim, C. \u201cThe Secret to Finding a Match: A Field Experiment of Choice Capacity Design in an Online Dating Platform\u201d\n<ul>\n<li>International Conference on Information Systems (ICIS) (Scheduled)\n<ul>\n<li>Best Paper Nomination, User Behaviors, User Engagement, and Consequences Track<\/li>\n<\/ul>\n<\/li>\n<li>Workshop on Information Systems Economics (WISE), Munich, Dec 19-20, 2019<\/li>\n<li>Conference on Digital Experimentation (CODE), Boston, Nov 1-2, 2019<\/li>\n<\/ul>\n<\/li>\n<li>Lim H., Lee D., <strong>Jung J<\/strong>. and Kim C. \u201cLove and Money: An Empirical Investigation of Two-Sided Markets Strategy in Online Dating Platform\u201d\n<ul>\n<li>Statistical Challenges in E-Commerce Research (SCECR), Hong Kong, June 11-12, 2019<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J.<\/strong>, Wang S., and Wattal S. \u201cSelling on Social Media: Impact of Fan Page Stores on Offline Sales\u201d\n<ul>\n<li>Workshop on Information Systems Economics (WISE), San Francisco, Dec 17-18, 2018<\/li>\n<li>Statistical Challenges in E-Commerce Research (SCECR), Netherlands, June 18-19, 2018<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J<\/strong>., Sun T., Bapna R., and Golden J \u201cSocial Learning in Prosumption: Evidence from a Randomized Field Experiment\u201d\n<ul>\n<li>Statistical Challenges in E-Commerce Research (SCECR), Hong Kong, June 11-12, 2019<\/li>\n<li>International Conference on Information Systems (ICIS), San Francisco, Dec 13-16, 2018<\/li>\n<li>Conference on Digital Experimentation (CODE), Boston, Oct 26-27, 2018<\/li>\n<li>Workshop on Information Systems Economics (WISE), Seoul, Dec 13-15, 2017<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J<\/strong>., Bapna R., Golden J., and Sun T. \u201cAltruism Pays! Towards Optimal Call-to-Action for Online Referral: A Randomized Field Experiment\u201d\n<ul>\n<li>Workshop on Information Systems Economics (WISE), Dublin, Dec 15-16, 2016<\/li>\n<li>International Conference on Information Systems (ICIS), Dublin, Dec 11-14, 2016\n<ul>\n<li>Best Paper Nomination, E-Business and E-Government Track<\/li>\n<\/ul>\n<\/li>\n<li>Conference on Information Systems and Technology (CIST), Nashville, Nov 12-13, 2016<\/li>\n<li>Conference on Digital Experimentation (CODE), Boston, Oct 14-15, 2016<\/li>\n<li>Statistical Challenges in E-Commerce Research (SCECR), Greece, June 22-24, 2016<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J<\/strong>., Bapna R., Gupta A., and Sen S. \u201cImpact of Incentive Mechanism in Online Referral Programs: Evidence from Randomized Field Experiments\u201d\n<ul>\n<li>Workshop on Information Systems Economics (WISE), New Zealand, December 17-19, 2014<\/li>\n<li>Conference on Information Systems and Technology (CIST), CA, November 8-9, 2014<\/li>\n<li>Conference on Digital Experimentation (CODE), Boston, Oct 10-11, 2014<\/li>\n<li>Statistical Challenges in E-Commerce Research (SCECR), Israel, June 12-13, 2014<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J<\/strong>., Bapna R., Ramaprasad J. and Umyarov A. \u201cLove Unshackled: The Causal Effect of Mobile App Adoption in Online Dating\u201d\n<ul>\n<li>International Conference on Information Systems (ICIS), New Zealand, December 14-17, 2014.<\/li>\n<li>Winter Conference on Business Intelligence (WCBI), U.T., Feb 27 &#8211; March 1, 2014.<\/li>\n<li>Workshop on Information Systems and Economics (WISE), Italy, December 19-20, 2013.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Jung J<\/strong>. and Kim Y. \u201cThe factors affecting knowledge contribution and utilization in expert community,\u201d\n<ul>\n<li>The Knowledge Management Society of Korea Spring Symposium, April, 2006, Seoul, Korea<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PUBLICATIONS Chung, S., Jung, J., Park, J., Lee, C., and Ceran, Y., (2025) \u201cTwo-sided Impacts of Identity Disclosure in e-Customer Service Platforms: Evidence from a Field Experiment\u201d, Information Systems Research, 36(3), 1631-1651. Jung, J., Sun, T., Bapna, R., and Golden, J., (2025) \u201cSocial Learning in Prosumption: Evidence from a Randomized Field Experiment&#8220;, Management Science, 71(1), [&hellip;]<\/p>\n","protected":false},"author":17214,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/users\/17214"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":39,"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":110,"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/pages\/27\/revisions\/110"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/jaejung\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}