IT Intern
- The Philadelphia Phillies is an organization in the MLB. Although I do not know how many employees the Phillies currently have, it is certainly in the mid-to-high hundreds, considering all the game day employees the team has. As for myself, I am in the IT department – a department of ten employees.
- Overall, my internship role is to help our full-time employees with help desk assistance, desktop and laptop deployments, networking and phone configurations, and much more. Most of my days are often spent getting all-in-ones deployed, going into IDFs and working with switches, going to employees to help with any issues with their phones and computers.
- The Phillies organization is gradually replacing our old desktops to our new all-in-ones. We have been preparing and deploying a steady amount of desktops per week. The preparation often consists of joining the domain, doing IP configurations, installing any software, printers, and devices that employees may need. Our department has been steadily in charge of switching to a 365 server, and testing the servers has been our top priority in the project. Overseeing the transition and troubleshooting any difficulties employees may have, such as providing 365 licenses.
- The IT internship with the Phillies has taught me a lot of what I had learned in Prof. Doyle’s MIS2501 course. Having worked with VMs in class and having them join the domain, working with network configurations and more, I was able to be prepared for this internship as that is the majority of the work that is assigned to us. In each deployment, we always make sure to join the Phillies domain, allowing our employees to gain access to whatever drive or documents we have within the domain. I have also gained plenty of experience with IDFs and switches to be more specific. Seeing how a port can go bad and the solution could be as simple as switching it to a different port on the switch, it has taught me a lot on problem-solving and being efficient.