Business Analyst/Research Sales Intern
- Job function (e.g., overall role, assigned tasks)Collaborate with cross-functional teams & partners in content development, merchandising, analytics, ecommerce, and marketing to gather information and support promotional calendar
Assist in developing standardized work processes, tools, and methodologies that improve quality and profitability
Provide valuable insights in development code reviews
Collect and organize data into spreadsheets and presentations to support weekly reporting and analysis
- Examples of projects (e.g., list the projects you worked on and what you accomplished)Customer relationship management: Designed, built, and maintained Upped Events marketing email creative using data-driven responsive template as well as CRM platforms to increase sale leads.
Product development: Spearheaded and implemented a new event ticketing/sales assistance product for 500+ clients and a 74% gross profit margin
Webpage and Wiki Site:
- Designed and implemented a compelling user experience on Upped Events Wiki Site and Website using HTML and CSS injecting.
- Monitored and debugged website features from user feedback and inputs in database.
Event Aggregators: Created a new system to consolidate and distribute Upped Events client information, to increase divisional operational efficiency
Review Engine: Desinged a Review Engine to help show customer reviews of competitor companies with a number of filters for the data to help Upped Event gather more data from competitor companies.
- What you learned and how it relates to your major (e.g., describe what you learned from this experience in the context of specific courses)My time at Upped Events was an amazing learning experience. I was able to further develop my technical as well as soft skills. For technical skills, I was able to use my web development skills and knowledge I learned from my projects in MIS 3506, MIS 2402, and MIS 3406 while working on Upped Events web page and the wiki site using HTML and CSS injecting. I also applied the knowledge I learned from Project 2 in MIS 3506 when I was doing UX testing on Upped Events webpage to build, I learned to understand the user experience and how to apply user feedback and inputs from data base to debug website features. I also worked in an Agile environment with Jira and weekly scrum meetings to develop test and new system functions which is similar to what I learned from MIS 3535 while working on the Project. I also applied my knowledge I learned from MIS 2101 while working on the CRM projects at Upped Events to create a new CRM database to increase sale leads for the company.
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