Hunan Star is a small, locally owned restaurant located in Philadelphia, Pennsylvania. The business operates in the food service industry and serves a steady volume of customers daily. As a part-time employee, I worked directly within the front-of-house operations, supporting customer service and daily business functions.<\/p>\n
In my role as a cashier, I was responsible for handling customer transactions, managing phone orders, and assisting with customer inquiries. I also ensured accurate order processing and provided efficient service in a fast-paced environment.<\/p>\n
I was responsible for calculating and reconciling daily sales totals, ensuring accuracy in financial records at the end of each shift. Additionally, I helped improve efficiency by managing multiple responsibilities simultaneously, including in-person transactions and phone orders, which contributed to smoother daily operations and improved customer satisfaction.<\/p>\n
Through this role, I developed strong attention to detail, communication, and problem-solving skills, which are directly applicable to my studies in cybersecurity and information systems. Additionally, managing customer interactions improved by ability to communicate clearly and handle high-pressure situations, skills that are essential when working in security operations and incident response.<\/p>\n","protected":false},"author":28980,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/points\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/users\/28980"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":0,"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/points\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/lilyli\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}