Experience & Future

Work History

Telephone Member Service Representative                                   06/2013 to Current

Police and Fire Federal Credit Union – Bensalem, PA

• Maintained friendly and professional customer interactions.
• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
• Executed wire transfers, stop payments and account transfers.
• Collected member loan payments.
• Handled various accounting transactions.
• Exceeded sales goal

Opened accounts with a cross sale ratio of products opened.

 

Teller                                                                                                  07/2011 to 06/2013

PNC – Abington, PA

• Executed customer transactions, including deposits, withdrawals, money orders and checks.
• Rapidly and efficiently prepared customer and ATM cash and change orders.
• Organized, stocked and maintained the teller window area.
• Pulled daily branch reports.
• Sold cashier’s checks, traveler’s checks and money orders.
• Processed exchange and foreign currency.

Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

Future Goals

After graduation and receiving my bachelor’s degree,  my primary focus will be working towards my professional goals. I hope to find a field that enables me to put all the skills I have acquired, both in my professional and educational experience, to good use.  While my present work history has primarily been predicated on the banking/finance industry, I remain open to expanding my experience in a different direction, using my tools and resources as a guide to excel in any field.