{"id":13,"date":"2026-04-14T12:14:59","date_gmt":"2026-04-14T16:14:59","guid":{"rendered":"https:\/\/community.mis.temple.edu\/mdin\/blog\/points\/client-services-manager\/"},"modified":"2026-04-14T12:14:59","modified_gmt":"2026-04-14T16:14:59","slug":"client-services-manager","status":"publish","type":"points","link":"https:\/\/community.mis.temple.edu\/mdin\/points\/client-services-manager\/","title":{"rendered":"Client Services Manager"},"content":{"rendered":"<p>\u2022 Manage day-to-day client relationships and serve as the primary liaison between clients and internal departments<br \/>\n\u2022 Track service metrics and build reports using tools like Excel, Tableau, or internal dashboards to keep stakeholders informed<br \/>\n\u2022 Identify workflow inefficiencies and recommend process improvements backed by data<br \/>\n\u2022 Coordinate with IT and operations teams to ensure client-facing systems are running correctly<\/p>\n","protected":false},"author":30622,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/points\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/users\/30622"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/points\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/mdin\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}