{"id":14,"date":"2024-03-22T12:49:24","date_gmt":"2024-03-22T16:49:24","guid":{"rendered":"https:\/\/community.mis.temple.edu\/mhoque\/blog\/points\/the-10-pillars-of-customer-experience\/"},"modified":"2024-03-22T12:49:24","modified_gmt":"2024-03-22T16:49:24","slug":"the-10-pillars-of-customer-experience","status":"publish","type":"points","link":"https:\/\/community.mis.temple.edu\/mhoque\/points\/the-10-pillars-of-customer-experience\/","title":{"rendered":"The 10 Pillars of Customer Experience"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this LinkedIn learning it was a great way to dive into customer service and is very beneficial in the business field. It is a short course covering the 10 practical pillars to understand customer service better. It goes in-depth with lots of examples of how different organizations approach customer experience and how individuals have made a difference right where they are.\u00a0<\/span><\/p>\n","protected":false},"author":29842,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","points","type-points","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/points\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/points"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/types\/points"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/users\/29842"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":0,"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/points\/14\/revisions"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/mhoque\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}