Swim lane diagrams make up a significant portion of the content in this class and will reflect in exams accordingly. Here is a supplemental article on swim lane diagrams that I found useful. Recall that swim lane diagrams are used to visually model business processes and workflows in organizations. They are intended to tell a story where multiple entities are involved in the execution of a particular process or task. What processes can you think of that can be modeled with swim lane diagrams?
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