Enterprise resource planning (ERP) is a type of software that organizations use to manage day-to-day business activities, often in real time. Accounting, project management, and supply chain operations are just a few examples of business processes that can be managed by ERP’s. The main purpose of ERP’s is to increase the efficiency of an organization by analyzing and improving how company resources are used.
Customer relationship management (CRM) is a technology for managing a company’s relationships and interactions with customers. CRM’s are similar to ERP’s in the sense that they are used to make a company more efficient, but CRM’s look specifically at customer relations. CRM systems help companies connect to customers, integrate processes, and improve profitability.
Data integrity is important in many aspects. Velocity is a term that describes how fast data can be generated and analyzed, and veracity refers to the accuracy and reliability of a data set. Both of these terms are important because it is crucial that all data is accurate while being collected at a fast pace.
Links to images: https://magenest.com/en/erp-software/
https://www.researchgate.net/figure/Customer-Relationship-Management-concept_fig1_286917172
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