{"id":3053,"date":"2023-02-05T22:30:52","date_gmt":"2023-02-06T03:30:52","guid":{"rendered":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/?p=3053"},"modified":"2023-02-05T22:39:11","modified_gmt":"2023-02-06T03:39:11","slug":"erp-vs-crm","status":"publish","type":"post","link":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/2023\/02\/05\/erp-vs-crm\/","title":{"rendered":"ERP vs CRM"},"content":{"rendered":"<p>Enterprise Resource Planning (ERP) is a system that helps manage day-to-day business processes in all departments. A great example of ERP is the example we used in class about the steps to order pizza. The ERP makes the process simpler. It is in real-time, so everyone knows the updates through the system. ERPs have Customer Relationship Management (CRM). These manage the interactions with new and potential customers. This is great for the sales representatives because it will help them close the deal faster. ERP is to again help the process in order to make a sale-interally. CRM is to help maintain contacts that will want to purchase the item you are selling-externally. Velocity has to do with speed and how quickly the data is moving within the system. Veracity has to do with whether the data is put in correctly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enterprise Resource Planning (ERP) is a system that helps manage day-to-day business processes in all departments. A great example of ERP is the example we used in class about the steps to order pizza. The ERP makes the process simpler. It is in real-time, so everyone knows the updates through the system. ERPs have Customer [&hellip;]<\/p>\n","protected":false},"author":27632,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[10531],"tags":[262,385],"class_list":{"0":"post-3053","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-student-post","7":"tag-crm","8":"tag-erp","9":"entry"},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/users\/27632"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/comments?post=3053"}],"version-history":[{"count":4,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3053\/revisions"}],"predecessor-version":[{"id":3058,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3053\/revisions\/3058"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/media?parent=3053"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/categories?post=3053"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/tags?post=3053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}