{"id":3327,"date":"2023-02-27T17:06:23","date_gmt":"2023-02-27T22:06:23","guid":{"rendered":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/?p=3327"},"modified":"2023-02-27T17:06:23","modified_gmt":"2023-02-27T22:06:23","slug":"similarities-and-differences-between-crm-and-erp-3a","status":"publish","type":"post","link":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/2023\/02\/27\/similarities-and-differences-between-crm-and-erp-3a\/","title":{"rendered":"Similarities and Differences between CRM and ERP (3a)"},"content":{"rendered":"<p>ERP stands for \u201centerprise resource planning\u201d; it\u2019 purpose is to standardize, streamline, and integrate processes across a wide range of business functions. Essentially, ERPs help manage business process and finances by integrating all necessary processes into a single system. Legacy systems may run into problems sometimes because it is often hard to keep everything running at a fast and efficient pace. Also, there may be issues with security since all the data is in one place. As companies begin to expand and try new technologies, legacy systems are slowly becoming outdated or incompatible with new technologies. I liked this resource (<a href=\"https:\/\/www.bairesdev.com\/blog\/7-problems-with-legacy-systems\/\">https:\/\/www.bairesdev.com\/blog\/7-problems-with-legacy-systems\/<\/a>) if you want to learn more about legacy systems.<\/p>\n<p>CRM stands for \u201ccustomer relationship management\u201d; its purpose is to manage a company\u2019s interactions with current or potential customers. A CRM system can span across an entire enterprise\u2019s infrastructure, and CRM systems can link up information about current or potential customers. CRM software should be viewed more as a strategic process to understand customer needs rather than a platform. Salesforce is one of the world&#8217;s most trusted and used CRM platforms. In Max Labs, we designed a software for Riley to keep track of all her potential investors, including contact and company information, meeting notes, investment amount, and past and future meeting dates. We keep designing our platform to be more efficient for storing information, and our data could be accessed from all users in the company.<\/p>\n<p>CRM and ERP are different in the sense that CRM focuses on sales force automation and converting leads into contacts while ERP aims to coordinate the process of producing and delivering products to consumers. ERP manages financial information about sales. CRM keeps track of the contacts who ordered the products. ERP and CRM serve different purposes but ultimately work towards a shared goal: to increase company information organization.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ERP stands for \u201centerprise resource planning\u201d; it\u2019 purpose is to standardize, streamline, and integrate processes across a wide range of business functions. Essentially, ERPs help manage business process and finances by integrating all necessary processes into a single system. Legacy systems may run into problems sometimes because it is often hard to keep everything running [&hellip;]<\/p>\n","protected":false},"author":29444,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[663943],"tags":[],"class_list":{"0":"post-3327","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-instructor","7":"entry"},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/users\/29444"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/comments?post=3327"}],"version-history":[{"count":1,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3327\/revisions"}],"predecessor-version":[{"id":3328,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/posts\/3327\/revisions\/3328"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/media?parent=3327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/categories?post=3327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis2101sec730spring2023\/wp-json\/wp\/v2\/tags?post=3327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}