{"id":1932,"date":"2021-10-29T15:58:21","date_gmt":"2021-10-29T19:58:21","guid":{"rendered":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/?page_id=1932"},"modified":"2025-08-26T15:35:57","modified_gmt":"2025-08-26T19:35:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h3><em><strong>MORE FAQ items will be added as the semester progresses&#8230;<\/strong><\/em><\/h3>\n<h3>Answers to common questions:<\/h3>\n<ol>\n<li id=\"freeplan\">I tried to sign up for AWS but it says that I am not eligible for the free plan! What should I do?<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3386 size-full\" src=\"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/files\/2025\/08\/Screenshot-2025-08-25-131327.png\" alt=\"AWS Notification - You are not eligible for the free plan.\" width=\"639\" height=\"449\" srcset=\"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/files\/2025\/08\/Screenshot-2025-08-25-131327.png 639w, https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/files\/2025\/08\/Screenshot-2025-08-25-131327-300x211.png 300w\" sizes=\"auto, (max-width: 639px) 100vw, 639px\" \/><\/p>\n<p>My goal is to keep our usage below the free tier limits. So, even though you aren\u2019t eligible for the \u201cnew account\u201d credits, the outcome should remain the same: no cost out of pocket to you.<\/p>\n<p>In my experience, it is more likely to have students leave something on \/ running from an earlier semester. So, that\u2019s why I am so insistent on starting with a brand new account\u2026. *even if* you don\u2019t get that nifty free credit.<\/p>\n<p>So, yes, you should click confirm and continue.<\/p>\n<\/li>\n<li>I am a Mac user and <em><strong>MySQL Workbench crashes unexpectedly<\/strong><\/em>.\u00a0 What should I do?\n<p>You probably have version 8.0.32 of workbench (the latest one.) It is buggy on the MacOs.\u00a0 Check your version of workbench.\u00a0 If it is 8.0.32 then your fix is to uninstall\/trash that and go get version 8.0.31 from the MySQL Workbench download archive page: <a href=\"https:\/\/downloads.mysql.com\/archives\/workbench\">https:\/\/downloads.mysql.com\/archives\/workbench<\/a>\u00a0<\/p>\n<\/li>\n<li>I am getting\n<pre>{\"message\":\"Missing Authentication Token\"}<\/pre>\n<p>Watch this: <a href=\"https:\/\/youtu.be\/ytHlMpFN44s\">https:\/\/youtu.be\/ytHlMpFN44s<\/a> (5 mins)<\/p>\n<\/li>\n<li>I am getting\n<pre>{\"message\": \"Internal server error\"}<\/pre>\n<p>Watch this: <a href=\"https:\/\/youtu.be\/s_f6OJ5NEsM\">https:\/\/youtu.be\/s_f6OJ5NEsM<\/a> (14 mins)<\/p>\n<p>Tips: test your API with either a browser or a REST client, isolate the problematic code (it is usually the last thing you worked on!), edit your lambda&#8217;s event handler and test one specific function using the blue <span style=\"color: #0000ff\">Test<\/span> button in AWS. This is probably the easiest way for you a specific error message and line number.<\/p>\n<\/li>\n<li>I uncovered an error that looks something like this &#8220;ER_ACCESS_DENIED_ERROR: Access denied for user &#8216;misXXX&#8217;<span class=\"\">@<\/span>&#8216;ec2-54-99-99-99.compute-1.amazonaws.com&#8217; (using password: YES)&#8221;\n<p>This usually means that you have made one of these mistakes<\/p>\n<ul>\n<li>Your MySQL username and\/or password are typed incorrectly<\/li>\n<li>You have misspelled the name of a table in your query<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>MORE FAQ items will be added as the semester progresses&#8230; Answers to common questions: I tried to sign up for AWS but it says that I am not eligible for the free plan! What should I do? My goal is to keep our usage below the free tier limits. So, even though you aren\u2019t eligible [&hellip;]<\/p>\n","protected":false},"author":1810,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-1932","1":"page","2":"type-page","3":"status-publish","5":"entry"},"_links":{"self":[{"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/pages\/1932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/users\/1810"}],"replies":[{"embeddable":true,"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/comments?post=1932"}],"version-history":[{"count":24,"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/pages\/1932\/revisions"}],"predecessor-version":[{"id":3388,"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/pages\/1932\/revisions\/3388"}],"wp:attachment":[{"href":"https:\/\/community.mis.temple.edu\/mis3502sec001fall2025\/wp-json\/wp\/v2\/media?parent=1932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}