Date | Team |
11/30 | I: Account management (billing, payments) |
J: Order Management (install, add/remove services) | |
C: Troubleshooting/Help & Support | |
D: Account management (billing, payments) | |
12/2 | H: Troubleshooting/Help & Support |
E: Order Management (install, add/remove services) | |
B: Communications/Customer Care | |
12/5 | F: Ticketing system |
G: Communications/Customer Care | |
A: Ticketing system |