- Do you fix your car by yourself or have a mechanic do maintenance? Why?
- How do you choose your mechanic? Based on what?
- Why does Apple outsource the entire manufacturing operations to offshore vendors?
- Why would a company outsource IT operation and development to an external vendor?
- What would be the reasons that Otis DID NOT outsource the development of e*Logistics?
- What’s a doctor-patient confidentiality?
- What is the Infrastructure Replacement (IR) project for at IVK?
- Why is this project not going well?
- Why did IVK select NetiFects for the IR project vendor?
- When selecting NetiFects, what homework did IVK do?
- How do you choose your mechanic? Based on what?
- If you did not do “due diligence” in finding an outsourcing vendor, what would happen to you?
- What would be your choice among the three vendors in Ch. 14?