Why does an IT system need maintenance? It does not become rusty!
On Page 58 of the textbook, it reads “we’ve run closer to 5 to 6 percent of sales on IT spending. Which, by the way, Davies thought wasn’t enough to keep IT assets from degrading over time..” Why does Mr. Davies mean by degrading?
If it needs to spend money in maintaining IT systems, how much does a company need to spend on it?
What happens with too little spending in maintenance? What happens with too much?