Week 06 – Cost of IT (I)
Online discussion questions – Oct 10
- On Page 58, it reads “we’ve run closer to 5 to 6 percent of sales on IT spending. Which, by the way, Davies thought wasn’t enough to keep IT assets from degrading over time..” Why does Mr. Davies mean by degrading?
- What are the examples of IT systems that have high strategic impacts but not operational dependency?
- What are the examples of IT systems that have high operational dependence but not strategic impacts (other than flight scheduling systems)?
Week 6 – Cost of IT (I) – class slides and videos
Week 06 – Cost of IT (I) (color).pdf
Week 06 – Cost of IT (I) (bw).pdf
Sandy’s Impact on DC Travel – NBC Washington (http://www.nbcwashington.com/video/#!/weather/Sandys-Impact-on-D-C–Area-Travel/176499231)
Computer Failures Bring Southwest Airlines to a Halt – NBC News (http://www.nbcnews.com/nightly-news/video/computer-failures-bring-southwest-airlines-to-a-halt-543189571733)
Week 6 – IT Adventures Ch. 4 and 5 – Brief Guideline
Read IT Adventures Chapter 4 and 5 and write ONE reading brief (NOT two) up to 200 words that includes both chapters.
- What is the funding mechanism for IT at IVK? What is a chargeback? (Ch. 4)
- How have IT portfolio and spending at IVK evolved for the last several years? (Ch. 4)
- Describe the concepts of “Competes vs. Qualifiers” and IT Strategic Grid (Ch. 5)
In-class discussion questions – Week 7 (Oct 10)
- Why does an IT system need maintenance? It does not become rusty!
- On Page 58 of the textbook, it reads “we’ve run closer to 5 to 6 percent of sales on IT spending. Which, by the way, Davies thought wasn’t enough to keep IT assets from degrading over time..” Why does Mr. Davies mean by degrading?
- If it needs to spend money in maintaining IT systems, how much does a company need to spend on it?
- What happens with too little spending in maintenance? What happens with too much?
- Spending in IT maintenance should depend on what?