Online discussion questions – Oct 31

Published October 31, 2016 | By Min-Seok Pang, Ph.D.

In what ways can a relationship between a parent and a tutor go sour? How can a contract prevent or resolve it?
What are the other examples of “incentive salaries” for restaurant servers?
How would you explain the difference between a distributed denial of service (DDoS) attack and an intrusion to a non-IT boss or colleagues?
If an intrusion was indeed occurred and it was the intruder who changed the database index file, why would he/she have done it?

Week 8 – Strategic IT Outsourcing – class slides and videos

Published October 24, 2016 | By Min-Seok Pang, Ph.D.

SAS Name #1 in Best Companies to Work For – SAS (https://www.youtube.com/watch?v=EjTZF19jBs8)

Published October 24, 2016 | By Min-Seok Pang, Ph.D.

If you are running a manufacturing company, when/why would you let outside vendors (e.g. UPS, Fedex) handle logistics and delivery to customers?
When would you keep delivery/logistics in-house and let your own employees do it?
What can you explain about information asymmetry and conflicts of interests in any other contractual relationship that you can think of?
What kind of “homework” or research would be needed in selecting an IT outsourcing vendor?
What would happen if you did not do enough homework in finding a mechanic, a contractor, or a doctor?
How should IVK choose a new vendor among VerxaWeb, ServoLith, and HiOSoft?

Published October 17, 2016 | By Min-Seok Pang, Ph.D.

Chapter 7

Chapter 14

What are the differences between three prospective vendors for the IR project?
What are the differences between two contracting models that IVK is considering?

Your report does not need to include

“Wednesday, April 28, 10:12 a.m.” (p. 107-109),
the consultant’s report (p. 120-122),
“the third major disagreement” (p. 226-228),
“Monday, October 1, 11:00 a.m.” (p. 228-231), and
vendor assessment matrices (p. 233).

But please DO NOT SKIP to read them.

Published October 17, 2016 | By Min-Seok Pang, Ph.D.

Do you fix your car by yourself or have a mechanic do maintenance? Why?
How do you choose your mechanic? Based on what?
Why does Apple outsource the entire manufacturing operations to offshore vendors?
Why would a company outsource IT operation and development to an external vendor?
What would be the reasons that Otis DID NOT outsource the development of e*Logistics?
What’s a doctor-patient confidentiality?
What is the Infrastructure Replacement (IR) project for at IVK?
Why is this project not going well?
Why did IVK select NetiFects for the IR project vendor?
When selecting NetiFects, what homework did IVK do?
How do you choose your mechanic? Based on what?
If you did not do “due diligence” in finding an outsourcing vendor, what would happen to you?
What would be your choice among the three vendors in Ch. 14?