Week 07 – IT Governance
Online discussion questions – Feb 25
- Any examples of IT failures that were due to management failures rather than technical failures? (other than Target and Healthcare.gov)
- Any examples that an IT group says no to a technology request from business units?
Week 7 – IT Governance – class slides and videos
Week 07 – IT Governance (color).pdf
Week 07 – IT Governance (bw).pdf
Groupon CEO Fired – SiliconAngle (http://www.youtube.com/watch?v=KK0skph_2Wc)
How Lehman Brothers Bank Collapsed – Sky News (http://www.youtube.com/watch?v=mOcRqAJFyzI)
How Target Blew It – BusinessWeek (http://www.businessweek.com/articles/2014-03-13/target-missed-alarms-in-epic-hack-of-credit-card-data)
Obama Administration Knew About Healthcare.gov Delay – Huffington Post (http://www.huffingtonpost.com/2013/11/19/obamacare-report_n_4299919.html)
Bring reading materials to the class on Wed, Feb 25
Please bring a copy of these reading materials this Wednesday. I will give minutes to read them.
- CIOs Must Learn the Politics of No (http://www.cio.com/article/2381060/leadership-management/cios-must-learn-the-politics-of-no.html)
- Pepsi Americas – MIT CISR.pdf
- “Strategic IT Transformation at Accenture” from Harvard Business Coursepack
Online discussion questions – Feb 23
- Any real-life example where senior management in a business firm does not work for the interest of the shareholders?
- Any real-life example of IT failures due to management problems, rather than technical problems? (other than Target and Healthcare.gov)
- Mr. Barton was the last presenter at the board meeting. What does it tell to the senior management team at IVK?
In-class discussion questions for Feb 25
We will discuss these questions in-class on Wed Feb 25. Do not post comments on this.
- Why would an IT manager say no to the request of Marketing to upload the customer data to the consulting firm’s server?
- At a company where everyone uses Blackberry, why would an IT manager deny the request to allow to use iPhone for work?
- What can business managers do in this situation?
- What would happen if IT says no to business every time?
- What would happen if IT says yes to business every time?
- Mr. Barton says “Big companies needed more coordination, more management systems, and more controls…” (p. 142) What kind of control is he talking about?
- Why does Mr. Barton want the business units to take part of the responsibilities?
In-class discussion questions for Feb 23
We will discuss these questions in-class on Mon, Feb 23. Do not post comments on this.
- Who are a board of directors in a corporation? What are their responsibilities?
- Why do business firms need a board of directors?
- What does it mean by “Separation of Governance and Management”?
- What would happen if a CIO or IT managers receive no adult supervision or control? What if he can handle IT in any way he wants?
- Why does Mr. Barton make a presentation in front of IVK Board of Directors? What is the objective of Mr. Barton?
- Mr. Barton was the last presenter at the board meeting. What does it tell to the CEO and other executives?
Week 7 – IT Adventures Ch. 9 – Brief Guidelines
- What does Mr. Barton want to tell to members of the IVK board of directors? What’s his message?
- How did his presentation go at the board meeting? Did the board make any decision regarding IT or Mr. Barton?
Don’t forget read the slides on pages 150-153. Your brief doesn’t need to cover “Thursday, June 14, 5:38 p.m” section (page 147-149), but please do not skip to read.