Online discussion questions – Mar 20

Published March 20, 2015 | By Min-Seok Pang, Ph.D.

How should IVK choose the new vendor among VerxaWeb, ServoLith, and HiOSoft? Is a voting the best way to pick a vendor?
What should a client do before finding and selecting an IT outsourcing vendor?

Online discussion questions – Mar 18

Published March 18, 2015 | By Min-Seok Pang, Ph.D.

What can you explain about information asymmetry and conflicts of interests in any other contractual relationship that you can think of?
What kind of “homework” or research would be needed in selecting an IT outsourcing vendor?
What would happen if you did not do enough homework in finding a mechanic, a contractor, or a doctor?

Published March 18, 2015 | By Min-Seok Pang, Ph.D.

We will discuss these questions in-class on Fri Mar 20. Do not post comments on this.

What would be your choice among the three vendors in Ch. 14.
How can we apply the contract theory in the selection?
Which one seems to be the most capable and qualified and the best match with IVK?
Which one is the least likely to be unskilled and inexperienced?
Which one is the most likely to work for IVK’s best interests?
Which one is the easiest for IVK to control and monitor?

Published March 18, 2015 | By Min-Seok Pang, Ph.D.

Inside Foxconn Exclusive Look at How an iPad is Made – APM (http://www.wimp.com/insidefoxconn/)

SAS Name #1 in Best Companies to Work For – SAS (https://www.youtube.com/watch?v=EjTZF19jBs8)

Published March 16, 2015 | By Min-Seok Pang, Ph.D.

If you outsource your car maintenance to outside mechanics, how do you find and choose a mechanic?
If you are running a manufacturing company, when/why would you let outside vendors (e.g. UPS, Fedex) handle logistics and delivery to customers?
When would you keep delivery/logistics in-house and let your own employees do it?

Published March 16, 2015 | By Min-Seok Pang, Ph.D.

We will discuss these questions in-class on Wed, Mar 18. Do not post comments on this.

What is the Infrastructure Replacement (IR) project for at IVK?
Why is this project not going well?
Why did IVK select NetiFects for the IR project vendor?
When selecting NetiFects, what homework did IVK do?
How do you choose your mechanic? Based on what?
If you did not do “due diligence” in finding an outsourcing vendor, what would happen to you?

Published March 13, 2015 | By Min-Seok Pang, Ph.D.

We will discuss these questions in-class on Mon, Mar 16. Do not post comments on this.

Do you fix your car by yourself or have a mechanic do maintenance? Why?
How do you choose your mechanic? Based on what?
Why does Apple outsource the entire manufacturing operations to offshore vendors?
Why would a company outsource IT operation and development to an external vendor?
What would be the reasons that Otis DID NOT outsource the development of e*Logistics?
What’s a doctor-patient confidentiality?

Published March 11, 2015 | By Min-Seok Pang, Ph.D.

Chapter 7

Chapter 14

What are the differences between three prospective vendors for the IR project?
What are the differences between two contracting models that IVK is considering?

Your report does not need to include

“Wednesday, April 28, 10:12 a.m.” (p. 107-109),
the consultant’s report (p. 120-122),
“the third major disagreement” (p. 226-228),
“Monday, October 1, 11:00 a.m.” (p. 228-231), and
vendor assessment matrices (p. 233).

But please DO NOT SKIP to read them.