Strategic Management of IT – Spring 2015

MIS 3534 – Prof. Min-Seok Pang

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In-class discussion questions for Mar 25

We will discuss these questions on Wed, Mar 25. Do not pose comments on this.

  • What are Barti Airtel’s core competencies? Or what should be core competencies for Bharti to compete and survive successfully?
  • Why did Mr. Gupta, the managing director of Bharti, say “Budgeting for capital expenditures was a nightmare”? (p. 1)
  • In a relationship between Bharti and Ericsson, What are the interests of Bharti? What are the interests of Ericsson?
  • In the proposed outsourcing contract with the network vendors, how will Bharti pay, for what?
  • With IBM, how will Bharti pay, for what?

In-class discussion questions for Mar 23

We will discuss these questions on Mon, Mar 23. Do not pose comments on this.

  • How would you write a contract between a tutor and a student?
  • What could go wrong in a relationship between the tutor and the student? What are the risks from the tutor’s perspective?
  • What are the risks from the student’s perspective?

Online discussion questions – Mar 18

  • What can you explain about information asymmetry and conflicts of interests in any other contractual relationship that you can think of?
  • What kind of “homework” or research would be needed in selecting an IT outsourcing vendor?
  • What would happen if you did not do enough homework in finding a mechanic, a contractor, or a doctor?

Week 10 – Bharti Airtel Case – Brief Guidelines

  • What are Bharti Airtel’s business areas and key business functions?
  • What is the unique nature of the proposed outsourcing deal of Bharti?
  • Why does Mr. Gupta propose this deal?
  • What are the reactions to this deal from Bharti and the vendors?

Your brief does not need to cover “History and Background” and “Indian Market for Telecom,” but DO NOT skip to read them.

In-class discussion questions for Mar 20

We will discuss these questions in-class on Fri Mar 20. Do not post comments on this.

  • What would be your choice among the three vendors in Ch. 14.
  • How can we apply the contract theory in the selection?
  • Which one seems to be the most capable and qualified and the best match with IVK?
  • Which one is the least likely to be unskilled and inexperienced?
  • Which one is the most likely to work for IVK’s best interests?
  • Which one is the easiest for IVK to control and monitor?

Week 9 – Strategic IT Outsourcing (I) – class slides and videos (UPDATED)

Week 09 – Outsourcing (color).pdf

Week 09 – Outsourcing (bw).pdf

Inside Foxconn Exclusive Look at How an iPad is Made – APM  (http://www.wimp.com/insidefoxconn/)

SAS Name #1 in Best Companies to Work For – SAS (https://www.youtube.com/watch?v=EjTZF19jBs8)

Google Cafe Tour – YouTube (https://www.youtube.com/watch?v=u1OabdWe_h8)

Online discussion questions – Mar 16

  • If you outsource your car maintenance to outside mechanics, how do you find and choose a mechanic?
  • If you are running a manufacturing company, when/why would you let outside vendors (e.g. UPS, Fedex) handle logistics and delivery to customers?
  • When would you keep delivery/logistics in-house and let your own employees do it?

In-class discussion questions for Mar 18

We will discuss these questions in-class on Wed, Mar 18. Do not post comments on this.

  • What is the Infrastructure Replacement (IR) project for at IVK?
  • Why is this project not going well?
  • Why did IVK select NetiFects for the IR project vendor?
  • When selecting NetiFects, what homework did IVK do?
  • How do you choose your mechanic? Based on what?
  • If you did not do “due diligence” in finding an outsourcing vendor, what would happen to you?
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